Results and appeals processes
The Fire Service will advise candidates via email if they have been successful in progressing to the next stage of the selection process.
To be selected to progress to the next stage of the selection process, candidates must obtain a pass on each of the four components of the tests. ACER will not liaise with candidates regarding results nor will ACER release result directly to candidates. All queries must be forwarded to the fire service in question.
Appeals and re-marks
The VST Office will not enter into appeals against VST results or any penalties applied for misconduct under the registration agreement.
Requests for re-marking will not be considered.
Should you wish to query a particular question on the day of the test, you should alert the supervisor to your concern and submit a written note before you leave the test centre. Your query will be reviewed by the VST Office and you will be notified of the outcome. Similarly, any complaints relating to the test venue or physical discomfort suffered should be reported to the supervisor on the day, or in writing to the VST Office within five (5) business days of the test administration day. It is not possible to give special consideration for impaired performance on the day of the test caused by illness or other unexpected personal situations.
For more information regarding Results and Appeals procedures please refer to the Candidate Information booklet.